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Shipping and Returns Policy

Shipping


We offer free shipping on orders over FCFA50.000 in Cameroon, and Orders Over 20.000 Naira in Nigeria.
For other countries when you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider (DHL) You will be inform about the The shipping date through Email. Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Returns

Our return policy gives you 3 days from the shipping date to return any product, provided it’s new, unused and in the original packaging as received or defective. We highly recommend that the buyer thoroughly inspect the purchased product before using it and also ensure the user of the product is familiar with the correct application and proper care. If a refund is requested any shipping costs RMBibow has incurred, will be assessed upon approval of the return. Return shipping is the responsibility of the buyer. We cannot accept returns for any reason after 3 days from the shipping date.


RMBibow will only pay the return shipping costs if the return is a direct result of our error (you received an incorrect item) and re-ship the correct item at no charge.

All “Free Shipping Offers” will be charged a normal shipping charge before a refund is issued. If the return of a product or products causes the original order to fall below the free shipping threshold the remaining items and returned items will be billed for the normal shipping charges.


All shipping charges are non-refundable.


All manufacturers’ warranties will prevail.


Warranty shall not apply to: products which are used for a purpose other than which they were designed for or which have been altered in any way that would be detrimental to the performance or life of the product. Misapplication, misuse, negligence will revoke the warranty.

When we have received and processed your return, we will send you an email confirmation. Refunds take 3 to 5 business days